Can't find the answer to your question here?

The best way to reach us is via email at icingthecookie@gmail.com

How is a cookie made? What ingredients are used?

We use quality butter, sugar, flour, and salt as the base for all our cookies.

We use powdered sugar, vanilla, meringue powder, and water as the base for our royal icing.

If you have questions about specific ingredients for any cookie flavor, please email us & we will get back to you as soon as possible, typically within 2 business days.

Can I place a custom order?

Yes, we love creating custom cookie designs!

Please visit our Cookie Showcase page to see examples of our previous work or contact us to discuss your specific needs and design ideas.

What are your cookie pricing options?

Our cookie pricing varies depending on the complexity of the design and quantity ordered.

Please check out our Cookie Pricing page for basic pricing, or contact us for a custom quote.

Do you offer delivery?

Currently, we only provide cookies via local pickup in Holly Springs, NC and some nearby areas.

We are considering offering delivery options in the future and will update our lovely customers as soon as details are available.

Do you offer cookies for special dietary needs?

We understand the importance of catering to different dietary needs.

Please contact us to discuss any specific requirements or allergies, and we'll do our best to accommodate you.

Our facility uses and processes gluten, soy, chocolate, dairy, & tree nut products. While we clean and sanitize equipment between batch flavors, we cannot accommodate requests for cookies for those with severe allergies.

Where can I see examples of your work?

You can view our delightful creations on our Cookie Showcase page, or on our Facebook page, where we regularly update with our latest designs and custom orders.

What is your refund policy?

If you are unsatisfied with any part of your cookie order, please contact us at icingthecookie@gmail.com.

Due to Food Safety laws, we are unable to accept returns of any cookies. 

Refunds will be processed on a case by case basis.

Is there anything else I should know before ordering?

We strive to provide exceptional service and delicious cookies tailored to your needs.

If you have any specific requests or concerns, please let us know.

Terms & Conditions

All rights, logos, & photo use reserved by Icing On The Cookie©️ unless otherwise listed. 

A full list of "Icing On The Cookie" Terms & Conditions can be requested via the Contact Form.

Ready to order?

Let Icing On The Cookie bring your sweetest visions to life with our custom-designed cookies.

Perfect for any occasion, our treats are sure to delight!